Skip to main content
PurpletGo

Use Case

Employee asset recovery without the chase

Track every laptop, monitor, and access card assigned to a departing employee, next to the record of their access being revoked. Record return tracking, confirm returns with photos, and close the case only when every asset is accounted for.

30-day free trial - no credit card required

Assets on the offboarding

Assets assigned to the employee in your PurpletGo directory show up on their offboarding, with overdue returns grouped by age.

Return tracking

Record the carrier and tracking number for each return, open the carrier tracking page, and mark it received.

Enforced before closing

The offboarding cannot be completed until every assigned asset is returned or marked lost, and the return is confirmed.

Stage-gated

Nothing closes early

The offboarding can't be completed until every assigned asset is returned or marked lost, and the return is confirmed

Bulk

Mark-returned in one action

Select several assets on the Assets page and mark them returned at once instead of one by one

Aging

Overdue reporting built in

Unreturned assets are grouped by how overdue they are and by category, with an email to admins before each deadline

Asset Recovery FAQ

Common questions about asset recovery

How does employee asset recovery work during offboarding?

Assets are recorded against employees in your PurpletGo employee directory, by hand or by CSV import. When that person is offboarded, their laptops, monitors, badges, and phones appear on the offboarding. On every plan, IT can record the return's carrier and tracking number on the offboarding, open the carrier's tracking page from there, and mark the package received, which marks the assets in it returned.

What happens if a departing employee never returns their equipment?

Unreturned assets are grouped by how overdue they are (1-7 days, 8-30 days, 30+ days), and admins get an email two days before a return deadline. The offboarding cannot be completed while any assigned asset is still out: each one must be returned or, if it will not come back, marked lost so it stays on record. PurpletGo does not lock or wipe devices; do that in your device management tool.

Can I track asset condition, not just whether it was returned?

Yes. Each asset has a condition field, and you can attach photos of returned equipment to its return record, which helps document damage when something comes back in poor condition.

Does asset recovery work for remote employees?

Yes. Send the employee a return label from your own carrier account, then record the carrier and tracking number on the offboarding. Everyone can follow the package from there, and when it arrives IT marks it received, which marks the assets in it returned. PurpletGo does not create or pay for shipping labels.

Can I recover assets for dozens of employees at once during a layoff?

Yes. From the Assets page you can select many assets and mark them returned in one action, and the offboarding board lets you advance several cases at once. Return tracking is recorded one offboarding at a time.

Account for every laptop

Start tracking assets during offboarding.

30-day free trial - no credit card required